FAQS

Do you accept returns?

No, we do not. Every item is made to order for your pet! Be sure to check out our sizing guide and measure your pets neck before placing an order.

How long will it take for me to receive my order?

It depends on the amount of orders we have! Our current processing time is 1-2 weeks but we try to get orders out within the first week. We appreciate your patience!

Can I use more than one discount code?

Unfortunately, no. All of our models and ambassadors have a discount code, be sure to check out our instagram (@blackkittenco) highlights!

Do you ship internationally?

Yes! However, we cannot control any customs or import duties that are applied to your package.

Are you looking for models or ambassadors?

As of now, we are not! We will be hosting another model search in the upcoming months so keep an eye out for it so you can apply! :)